I just wanted to share a note to let you and Leena know that I appreciate the professionalism, help and guidance that I am benefitting from you for the outplacement service.
When I first heard that I was being made redundant, the real shock didn't register until sometime later when I contemplated "what next" and how prepared I was to face the future. As the Covid-19 unfolded, my thought process took a nosedive especially when I exited my ex-company without securing any success with job leads.
In the last few months, I was really fortunate to have your number and advice within easy reach. From the initial sharing of how to structure my CV, handling of interviews and proxying my profile to your contacts, to triggering my thought process deeper to consider what I wanted to do, staying positive and confident of my abilities, all these add up to tremendous support that you have rendered to make the transition easier for me.
The most impactful interaction for me was when I asked you about the end of engagement (according to the outplacement terms) and your response was simply that you "Never looked at the clock...."
Thank you, Paul. I am grateful for your help.
Senior Manager, Info Tech (Singaporean)
Medical Care MNC (Household Name)
I was privileged to work with Paul Heng in an outplacement program. While he offers a comprehensive range of support (from initial emotional support to final negotiation), I appreciated his ability to listen, evaluate and immediately adapt to my personal needs. We managed to establish a partnership where we agreed on objectives with clearly defined roles.
Coming from a rather specific industry, I did not expect Paul to generate opportunities for me (but he still managed to leverage his strong network to generate at least one clear opening) but rather to focus on a coaching role, enabling me to rethink my expectations, and plan for success. Looking back at this successful process, I believe that Paul's input was decisive in several ways. He lead me to transform my career pause into an opportunity to stop and think about the long term rather than frantically focus on the satisfaction of immediate needs. Using his invaluable experience and empathy, he helped me prepare for interviews by foreseeing my interviewer's expectations and by defining objectives for me to meet every time. I must say he was highly effective in that coaching role, as he clearly helped me anticipate and therefore be ready for complex situations. In the end, when I had to choose between several opportunities, he was again the voice of reason what drove me to select what was best for me, incorporating considerations way beyond sole professional aspects. I appreciated Paul's serious, constructive and above all human approach to individual issues. He quietly and efficiently prepared me, defined and find a better suited job, by understanding my real needs and my way of thinking. I can only thank him for that.
Senior technical leader (French)
Getting retrenched was one of the most challenging experiences in my career. Nevertheless, I was determined to ride over this setback and get back to a good job again.
Working with Paul as my coach was definitely the right decision. Paul conducted 1:1 sessions with me to understand my plans going forward and contributed multiple ideas and options on the future career journey.
Whilst being strategic, his coaching was also very practical and he helped with immediate tasks which included preparing a solid CV and interview tactics. as well as connections to recruiters. Paul is highly professional, listens well and give clear feedback.
I am now happy back into the working world and continue to value Paul's views on office dynamics.
Senior commercial professional (Asian)
Global German Pharma Organisation
Paul was my coach for approximately 12 months, when I moved to Thailand to take the new challenge of General Manager role. Paul was always available, a good listener, asking relevant questions to help me develop my own solutions. I did appreciate to have access to a supportive and strong professional to test my ideas, and to have a partner in time of doubts.
I particularly valued Paul’s ability to challenge me in my leadership style with my very senior and well-established management team; he helped me stretch and explore different avenues, asking “Have you considered another option?” when I was conservative, or challenging me with “Who is the boss?” when I was hesitant to disrupt the team’s modus operandi.
Among the many topics we worked on, our endeavor on people’s development is noteworthy: with Paul, I laid out the road map to develop our talent pipeline and succession plan, from initiating the thinking process and communication flow, to rolling out workshops to let every employee in the organization take ownership of his/her own career.
General Manager is indeed a lonely role, I was glad to have Paul by my side. I believe his support was key to accelerate my learning as well as my ability to deliver results.
Country Head, Thailand (French)
Global European Healthcare